Industries
Video support for every industry
Whether customers film a damaged order on their phone or record a bug in your app, Screendesk brings the video and its context into your helpdesk.
Retail & ecommerce
Shoppers film damaged orders, wrong items, and setup problems from their phone, so your team can resolve refunds and returns in one reply.
Explore Retail & ecommerceManufacturing
Operators and field technicians film equipment faults from their phone, so your team can diagnose machines and send the right parts without a site visit.
Explore ManufacturingHealthcare
Patients show you what’s going wrong in your portal, app, or booking flow, so your team can help them without a long phone call.
Explore HealthcareTransportation & logistics
Receivers film damaged freight at the dock, and drivers show app problems from the road, so claims and delivery issues get settled faster.
Explore Transportation & logisticsAutomotive
Drivers film warning lights, noises, and in-car app issues from their phone, so your team can triage and book the right service visit.
Explore AutomotiveFood delivery
Customers film wrong, missing, or spilled orders from their phone, and restaurants show tablet problems, so your team can resolve them in one reply.
Explore Food deliveryTelecommunications
Customers show their router lights, cabling, and signal from their phone, so your team can diagnose connectivity issues without a long call.
Explore TelecommunicationsSaaS
Users record the bug in their browser, with console logs, network requests, and device details attached for support and engineering.
Explore SaaSInsurance
Policyholders film the damage from their phone and show you portal issues in their browser, so your team can move claims forward faster.
Explore InsuranceRoadside assistance
Drivers show the vehicle, the fault, and where they are from their phone, so your team can send the right help the first time.
Explore Roadside assistanceFintech
Customers record failed payments, card issues, and onboarding errors in your app, with sensitive details blurred and the logs attached.
Explore FintechEducation
Students, parents, and teachers record what’s going wrong on your learning platform, with console logs and network requests attached.
Explore EducationMarketplaces
Buyers and sellers show the item, the listing, or the bug on video, so your team can settle disputes and fix issues with the evidence in the ticket.
Explore MarketplacesRental & property
Tenants film leaks, broken appliances, and move-in condition from their phone, so maintenance and deposit questions get settled with the facts.
Explore Rental & propertyUtilities
Customers film meters, boilers, and fault codes from their phone, so your team can resolve home energy issues without an engineer visit.
Explore Utilities