Screendesk is fully integrated within Intercom

Screen recordings, live video calls, and video sharing straight from Intercom - no downloads for agents and customers needed.

Trusted by customer support teams from startups to enterprises

Over 500 companies use Screendesk to better their customer support. Read our customer stories

Screendesk is the easiest way to get screen recordings from your customers without leaving Intercom.

Get screen recordings from your customers without leaving Intercom. Clear up confusion and resolve complex issues faster asynchronously.

Customers that need a little extra help? Send them a screen recording to show them how it's done.

Sometimes it's just easier to connect over live video. Screendesk makes it easy to share your screen with your customers in real-time.

Reply with existing videos in your helpdesk. No need to switch between apps. Reply to support tickets with videos from your Screendesk library.

Get screen recordings from your customers without leaving Intercom. Clear up confusion and resolve complex issues faster asynchronously.

We've built Screendesk to be a seamless part of your helpdesk

Connect to your Intercom Messenger

Allow users to initiate a screen recording right in the Intercom popup.

Don’t switch to another app

Request and send screen recordings, start a live screen sharing call in Intercom Inbox and conversation sidebar.

Compatible with Intercom Operator