Screendesk is fully integrated within Help Scout
Screen recordings, live video calls, and video sharing straight from Help Scout - no downloads for agents and customers needed.
Trusted by customer support teams from startups to enterprises
Over 500 companies use Screendesk to better their customer support. Read our customer stories
Solve tickets faster with no back and forth
Screendesk is the easiest way to get screen recordings from your customers without leaving Help Scout.
Get screen recordings from your customers without leaving Help Scout. Clear up confusion and resolve complex issues faster asynchronously.

Advanced Features
Everything you need to better your customer experience
Role based permissions
Recreate your organization structure and control who can access what
Video editor
Make your videos look professional: trim videos, customize thumbnails, etc
Call-to-actions
Add customizable CTAs to videos to give users an easy path to important resources
Video Analytics
Monitor customer engagement with your videos and receive real-time notifications
Advanced Security
Automate when recordings and sensitive data should be deleted
Custom branding
Customize the look and feel of everything to match your brand
Transform your support experience
Start using Screendesk for free. It only takes a few minutes to get started.