Report bugs without the back-and-forth
Record your tab or desktop, take a screenshot, or save the last two minutes with instant replay. Console logs, network requests, and device details come attached.
Trusted by support teams from startups to enterprises
Three ways to capture. Pick whatever shows the problem fastest.
Record, screenshot, or replay
Record a tab or your desktop, capture an area or a full page, or save what just happened with instant replay.
Annotate and blur
Draw arrows, shapes, and text, and click any element to blur it before you share.
Draw on it. Blur it. Circle the bug while you record, and click anything private to blur it.
Everything engineers need. Captured while you record, sent in one link.
Console and network, captured. Errors, requests, clicks, page changes, and Web Vitals are saved with every capture.
Start from the keyboard. Start a tab recording with Ctrl+Shift+S, with shortcuts for screenshots and instant replay too.
Instant replay. Missed it? Save the last two minutes of the tab, without having to reproduce the bug.
Send it where engineers work. Send the report to Linear, Jira, or GitHub with an AI-drafted issue.
Attach to the ticket. Copy a link and attach it to the open Zendesk or Intercom ticket, detected automatically.
Organized before upload. Drafts save automatically. Add labels, assignees, and a folder before you share.
Context
See exactly what happened. Every recording includes the context behind the issue.
Resolve
Turn the recording into action. Fix it, escalate it, or ask AI.
Resolve directly
Understand the issue and fix it without back-and-forth.
Escalate when needed
Share a complete report engineering can act on.
Investigate with Screendesk MCP
Send the full context to Claude, ChatGPT, Cursor, and more. Find the root cause. Suggest a fix.
Works better together. Chrome extension is one part of the Screendesk platform.
Questions about chrome extension
What can I capture?
A recording of a tab or your desktop, a screenshot of an area, the visible page, or the full page, and an instant replay of the last two minutes.
What technical details are included?
Console logs, network requests, clicks, page navigation, Web Vitals, browser, OS, device, screen size, and connection speed.
Can I hide sensitive information?
Yes. Click any element on the page to blur it, and draw with the pen, arrow, shape, and text tools before you share.
Who can see my bug reports?
Reports are shared with workspace members by default. You can share a public link, and admins can turn public sharing off.
Can I turn off instant replay?
Yes. Instant replay can be switched off, and you can choose the sites where it’s always enabled or blocked.
Screendesk has significantly improved our troubleshooting resolution times. Our support specialists also actively request recordings for complex issues.