Free Tools for Support Teams
Professional calculators, generators, and utilities built specifically for customer support teams. Always free, no sign-up required.
Support Team Burnout Risk Calculator
Assess your team's burnout risk across workload, complexity, support, and environment factors. Get actionable recommendations to improve team health.
Email Template Generator
Generate professional customer support email templates instantly. 48 templates across 12 scenarios and 4 tones - copy and customize in seconds.
First Response Time Calculator
Calculate your FRT, compare against industry benchmarks, and get recommendations to improve response times and customer satisfaction.
SLA Response Time Calculator
Calculate required team size based on ticket volume and SLA requirements. Plan capacity and ensure you meet your service level agreements.
Webcam & Microphone Test
Test your webcam and microphone before recording videos or joining calls. Ensure your equipment works perfectly every time.
Why Use Our Tools?
Built by support professionals, for support professionals
Always Free
All our tools are 100% free to use. No credit card required, no hidden fees, no limits.
No Sign-Up Required
Start using any tool immediately. No account creation, no email verification, no hassle.
Built for Support Teams
Created by support professionals who understand your challenges and workflows.
Actionable Insights
Get specific, practical recommendations you can implement right away.
Ready to Transform Your Support Team?
These free tools help you measure and improve. Screendesk helps you deliver exceptional support with video responses that resolve issues 42% faster.