Quickly and easily test your webcam and microphone.
Ensure your devices are working properly before starting a recording or video call. This free tool helps you test your webcam and microphone directly in your browser.
Video Offline
Allow access to begin testing your camera
Microphone Offline
Allow access to begin testing your microphone
Devices Offline
Click "Allow Device Access" to begin testing
Why Choose Screendesk?
The most powerful screen recording solution for support teams
No Downloads Required
Your customers can record their screen instantly without installing any software. Works directly in the browser.
One-Click Recording
Start recording your screen, camera, or both in seconds. Simple interface that anyone can use.
Seamless Integration
Works directly within Zendesk, Intercom, HelpScout, and other popular helpdesk platforms.
Live Video Support
Start live screen sharing sessions for real-time troubleshooting and customer guidance.
Enterprise Ready
Advanced security, team management, analytics, and compliance features for professional teams.
AI-Powered Insights
Automatic transcription, video summaries, and AI-powered debugging to resolve issues faster.
Frequently Asked Questions
Answers to common questions about webcam and microphone testing
Perfect for Support Teams
Screendesk is specifically designed for customer support teams who need to resolve issues quickly and efficiently
Request Screen Recordings
Add a "Record Screen" button to your ticket forms and let customers show you exactly what's happening instead of trying to describe it.
Live Video Support
Start live screen sharing sessions directly from your helpdesk to guide customers through solutions in real-time.
Team Collaboration
Share recordings with your team, add comments, and build a knowledge base of common issues and solutions.
Performance Analytics
Track resolution times, customer satisfaction, and team performance with detailed analytics and reporting.
Proven Results
Support teams using Screendesk see immediate improvements
"Screendesk has noticeably improved how my team communicates with customers and handles support. Being able to receive screen shares from our customers directly from Zendesk helps us understand issues more clearly."
Works with Your Existing Tools
Screendesk integrates seamlessly with popular helpdesk platforms and tools your team already uses
Zendesk
Intercom
Help Scout
Freshdesk
Slack
Freshchat
Zapier
Chrome Extension
Quick Setup
Install in minutes with one-click integrations. No technical setup required.
Native Experience
Works directly within your helpdesk interface. No switching between tools.
Secure & Compliant
Enterprise-grade security with SOC 2 compliance and data encryption.
Ready to Transform Your Support Experience?
Join thousands of support teams who use Screendesk to resolve issues faster and delight their customers. Start your free trial today - no credit card required.