Northwind QA
Chrome extension
Report a bug in one click
Record a tab, take a screenshot, or save an instant replay of the last two minutes from the Chrome extension, with logs attached.
Learn moreQA teams
Create bug reports engineers can reproduce
Capture the bug as it happens, with console logs, network requests, and device details attached. Send it to Jira, Linear, or GitHub in one click.
Trusted by support teams from startups to enterprises
Build better bug reports. Evidence first, follow-up questions last.
Capture what happened
Record the tab, take a screenshot, or save an instant replay of the last two minutes, instead of rewriting the bug from memory.
Make every bug reproducible
Console logs, network requests, and device details are captured while you record, so engineers stop asking “which browser?”.
Send to Linear
Checkout fails after clicking Pay
I’m trying to pay for the Pro plan but the payment never goes through.
Hand off triage-ready issues
Send the report to Linear, Jira, or GitHub with an AI-drafted issue, the recording, and the logs attached.
Key metrics that matter. What teams see after adding video to support.
- customer satisfaction
- 17%
- first contact resolution
- 53%
- replies per resolution
- −26%
- saved per agent/day
- 1 hour
Built for the bugs QA files every day. From the test plan to the release.
Regressions
Capture the exact steps on the new build, with the errors logged along the way.
Hard-to-reproduce bugs
Instant replay keeps the last two minutes, so an intermittent bug is on video the moment it happens.
API and network failures
See the failed request, its status code, and the response, without exporting a HAR file.
Browser and device issues
Every report includes the device and browser details it was captured on.
Visual and layout bugs
Take a screenshot, annotate what’s wrong, and send it with the page’s details attached.
Release sign-off
Keep every report from a test cycle in a shared folder for review before the release.
Screen recordings
Collect bugs from beta testers and customers
Send a recording link, with nothing to install. Recordings made on your app include console logs and network requests.
Learn moreVideo calls
Reproduce it together, live
Start a call when a bug needs a second pair of eyes. Screens are shared, and the call is recorded and transcribed.
Learn morePart of the Screendesk platform. Recordings, live calls, and AI, connected to the tools you already use.
Questions from QA teams
What does a bug report include?
The recording or screenshot, your annotations, console logs, network requests, and device and browser details.
What is instant replay?
The Chrome extension can save the last two minutes of a tab, so you can capture a bug after it happens without recording in advance.
Can we send reports to our issue tracker?
Yes. Send any report to Linear, Jira, or GitHub with an AI-drafted issue, or use folder automations to create issues, post to Slack, or call a webhook.
Can beta testers report bugs too?
Yes. Share a recording link, with nothing to install. Add the Screendesk snippet to your app to capture their console logs and network requests.
Can we hide sensitive data in recordings?
Yes. Blur sensitive fields with CSS selectors, and keep recordings in the US or Europe.
AI
Smarter bug reports, powered by AI. Every report arrives explained.
Report intelligence
Every recording gets a summary, reproduction steps, expected and actual behavior, and a severity.
AI-drafted issues
Send to Linear, Jira, or GitHub with the title and description drafted from the recording.
Agents that investigate
Claude, ChatGPT, Cursor, and coding agents read reports, logs, and network requests through the Screendesk MCP and CLI.