Onboarding Program
Maximize Your Video Support Success
Transform the way your team engages with customers and optimize your support processes with our comprehensive onboarding program, designed to seamlessly integrate Screendesk's video-based solutions into your workflow.
Trusted by support teams worldwide
From startups to enterprises, teams rely on Screendesk for their customer support needs
Over 500 companies use Screendesk to better their customer support
Expert-Led Program
Comprehensive training and ongoing support
Our onboarding program is designed to help your team get the most out of Screendesk's video support capabilities, with expert-led training and continuous support throughout your journey.
Expert-led training for optimal results
Benefit from expert-led training sessions tailored to your team's specific needs. Our specialists will guide you through best practices for implementing Screendesk's video solutions, ensuring you maximize the impact on your customer engagement strategy and support efficiency.
Long-term support for ongoing success
Our commitment doesn't end after initial training. Enjoy continuous support throughout your journey with Screendesk, with regular check-ins, optimization sessions, and dedicated assistance to ensure your team maintains peak performance with our video solutions.
Drive your business forward with our onboarding program
Our structured approach ensures your team gets the most out of Screendesk's video capabilities
Best practices for implementing video
Learn proven strategies for incorporating video into your support processes, from initial setup to advanced workflows that reduce resolution times.
Identifying key use cases
Discover the most effective scenarios for video support in your specific industry and workflow, maximizing impact and customer satisfaction.
Effective video communication
Master the art of personalized video support tailored to customer needs, preferences, and technical abilities for maximum engagement.
Meet your dedicated training partner
Ophély
Customer Success at Screendesk
"I feel incredibly proud to be a part of the Screendesk team and to see the impact our training has on our clients' success. Every day, I witness how our video solutions transform customer support experiences."
With years of experience in helping clients achieve success with our video-based solutions, Ophély is dedicated to ensuring our clients have the knowledge and tools they need to take full advantage of our platform.
What you'll learn from Ophély:
Effective Screendesk implementation
Video recording best practices
Helpdesk tool integration
Support effectiveness metrics
Learn from the same training used by leading companies
Our clients have praised our training for its ability to quickly and effectively onboard their teams.
"Screendesk's onboarding program helped us reduce our support resolution times by 35% within the first month."
Accelerate your team's success with expert guidance
Our onboarding program provides personalized training and ongoing support to help your team master Screendesk's video capabilities and transform your customer support experience.
Join the hundreds of teams that have accelerated their success with our program.