Intercom Integrationwith Screendesk

Allow your customers to record their screen directly from your Intercom chat widget. No downloads needed, just one click to start recording.

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Ideagen logo
Adobe logo
Crew logo
Livestorm logo
GitBook logo
Census logo
Phantombuster logo
Praiz logo
Qatalog logo
StoryStream logo
Waltio logo
Retool logo
Ideagen logo
Adobe logo
Crew logo
Livestorm logo
GitBook logo
Census logo
Phantombuster logo
Praiz logo
Qatalog logo
StoryStream logo
Waltio logo

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Intercom Integration

Enhance Intercom with powerful screen recording

Integrate Screendesk directly into your Intercom workflows. Request and receive screen recordings from customers without leaving your helpdesk, and resolve issues faster with visual context.

IntercomIntercom
Intercom
Request Screen Recording
Apps
Screendesk
Screen Recording
Knowledge Base
Documentation

Stay inside Intercom

Handle everything without leaving Intercom

Create professional screen recordings with annotations, blur sensitive content, and highlight important areas.

app.screendesk.io/recording/new?ak=0ZMy1g&key=tcmcFA&scr=rria
Screendesk

Support agent is requesting a video of your screen

Describe the issue in detail while recording. You'll be able to review your video before submitting!

Video request by Screendesk

No Download Required

Customers record instantly without downloads

Start recording immediately from your browser without installing any software, perfect for quick demos.

Intercom

Intercom Workflow

Integrate Screendesk with your Intercom workflow

Add screen recording to ticket forms, macros, automations, and agent signatures to make it easy for customers to show their issues.

S
Screendesk
Credit Card
Screendesk Bank
4929 1500 0000 0000
CARD HOLDER
John Doe
EXPIRES
12/25
Blur sensitive information with a single click

Hide Sensitive Data

Protect confidential information

Sensitive data is automatically hidden in your web app, ensuring compliance with company policies and building trust with your customers.

Console
Network
00:00
Recording Started
00:01
Chrome 120.0.6099.216 on macOS 14.3.1
00:03
Page loaded: help.example.com/tickets/123
00:08
Clicked: "Submit Payment" button
00:09
Uncaught TypeError: Cannot read properties of undefined (reading 'id') at checkout.js:243
00:10
API Response: 404 Not Found - /api/payment/process

Capture Logs

Collect system information automatically

Automatically collect browser information, system details, and console logs to help your team diagnose technical issues faster.

Intercom Integration

Integrated with your Intercom workflows

We've built Screendesk to be a seamless part of your helpdesk, making it easy to request and receive screen recordings directly in your Intercom environment.

Your Website
With Intercom integration
Support Team
Typically replies in a few hours

Hi there! How can I help you today?

I'm having trouble with your product

Could you show me what's happening? Record your screen

Type your message...

Intercom Messenger

Connect to your Intercom Messenger

Allow users to initiate a screen recording right in the Intercom popup.

Your Website
With Intercom integration
Support Team
Typically replies in a few hours

Hi there! How can I help you today?

I'm having trouble with your product

Could you show me what's happening? Record your screen

Type your message...

Intercom Inbox

Don't switch to another app

Request and send screen recordings, start a live screen sharing call in Intercom Inbox and conversation sidebar.

Your Website
Products
Pricing
Resources
Contact
Operator
Need help with your account?
We noticed you're having trouble with your account. Would you like to show us what's happening?
Record your screen
2 min

Intercom Operator

Compatible with Intercom Operator

When a customer reaches a certain point in your workflow, you can ask them to record their screen.

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